Create, collaborate and organize all your work in one place place
Composity Helpdesk is a collaboration software that helps you eliminate communication and information silos by organizing your work in one place, including document management, projects & task, helpdesk & support, and timesheets.
Keep work moving, conversations clear, and changes under control
Tasks, collaboration, and scheduling in one place—so teams stay aligned whether they sit together or across time zones.
Move work forward
Organize tasks, to-do lists, and reminders with ease.
You can create subtasks of the tasks in the list, add notes to them for reference, and even attach files.
You will never lose great ideas or context in a transient notification or chat again!
Whether your teams are co-located, distributed, or fully remote, Composity Helpdesk provides an engaging and intuitive collaboration experience with multiple options for asynchronous teamwork.
Composity Helpdesk provides you the option to integrate with your messaging and email apps to support the different ways your team likes to communicate.
Manage changes
Composity Helpdesk contains a calendar tool in which one can add social events, business meetings, set goals, and do much more. The tool automatically reminds users of upcoming events.
Everything your helpdesk team needs
Track work, share files, and stay on schedule—tasks, time, and support in one place.
Create, assign, and follow tasks with clear ownership so nothing falls through the cracks.
Store and link documents to tickets and projects so context is always next to the work.
Log time against tasks and clients to understand effort and support billing or SLAs.
See status across queues and projects so teams and stakeholders know what is done and what is next.
Plan work with due dates and sequences so priorities stay visible across the team.
Share attachments with the right people so handoffs stay fast and auditable.
Keep meetings, deadlines, and milestones in one calendar tied to your work.
Get alerted when assignments change or customers reply—without living in email alone.
Centralize tickets and conversations so agents resolve issues with full history and context.
Roll up time into timesheets for review, payroll, or client reporting—consistent and traceable.
Projects, files, and support in one flow
Tasks, documents, tickets, and time—pick a module to see it in Composity.
Just need the basic ERP features?
Get started with Composity Go — a Mini ERP system with:
- Sales
- Expenses
- CRM